Clinic Operations &
AI Patient Communication Solutions
Helping private doctors, surgeons and aesthetic practitioners improve patient experience, streamline operations and ensure no enquiry is missed.
Specialist Clinic Operations Management
I help private practices, aesthetic clinics, and consultants convert more enquiries into consultations and deliver a five-star patient experience, while I handle the behind-the-scenes so you can focus on clinical excellence.
I handle:
- Patient journey, enquiries, and conversion.
- Clinic admin, suppliers, and team coordination.
- Diary management, scheduling, and waitlists.
- Travel, meetings, and daily executive support.
AI Patient Communication
& Call Answering
Ensure every patient enquiry is captured, managed and responded to, even outside of clinic hours.
Services include:
- AI call answering
- Missed call capture
- New patient enquiry handling
- Appointment booking support
- Patient communication management
- Lead qualification and routing
Don't just take my word for it, hear from some
of my past and present clients
Organized and Efficient
“Jamie is simply the BEST PA I could wish for. Smart, quick, conscientious, professional, forwardthinking, loyal and truly wants the best for her clients.Jamie gives 100 percent! My business has accelerated 10 fold since she came onboard withme and I wish I had her 10 years ago. Thankfully she is by my side now and forevermore.”
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Dr. Kathryn Taylor-Barnes
Flexible and Committed
“Jamie is extremely skilled and a pleasure to work with. She demonstrates a can-do attitudeand is a great asset to my business. I highly recommend Jamie as her attention to detail issecond to none.”
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Dr. Dil Kassam
Effortless Admin Support for Busy Professionals
“As someone with a busy lifestyle, managing my ad hoc admin needs was always a challenge. That changed when I started using Jamie and her virtual personal assistant service. The flexibility of using the service ad hoc is perfect for my unpredictable schedule. Jamie is professional, responsive, and always ready to assist. I highly recommend her service to anyone looking to streamline their small practice management effortlessly.”
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Adrian Love
Outstanding Service
“Working with Jamie has been one of the best decisions I've made for my business. She quickly understood the needs of my clinic and freed up valuable time, allowing me to focus on my patients and grow the business. Jamie is proactive, trustworthy, and always one step ahead. Nothing is ever too much trouble, and I know I can rely on her completely. I would wholeheartedly recommend Jamie to any healthcare professional or business owner looking for an outstanding virtual assistant.”
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Carol Nichols
Flexible and Committed
Review pending
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Daniel Smith
The office is busy, but Bunny insisted this review couldn't wait.
"The service is acceptable. The snacks could be more frequent."
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Barnaby Bunny
A Trusted Partner for Exceptional Business Support
"When Jamie joined my business to support myself and our patients I was so relieved. Having tried numerous VAs over the years, Jamie is by far the best we have had and we will not be trying anymore. I want someone on the team to be as passionate about their business as I am about mine and that's certainly the case with Jamie. She takes her role so seriously and it really shows in the work she does. The patients love her too!"
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Dr. Dayna Edwards
A Positive and Trusted Partner for Business Growth
“Jamie has been a fantastic support to my growing business. Jamie has such a positive attitude her energy is infectious, I wouldn’t trust anyone else with my clients the way I trust her. As someone fairly new to the industry I always appreciate Jamie’s suggestions we discuss them in depth and make plans to implement various things. I’d definitely recommend working with her!”
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Kate Moore
5 Star patient reviews
From the very start, making the appointment with Jamie, who is super friendly and helpful.
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Extract from an existing customer's 5 Star Trustpilot review
Contact
Phone: +4420 3404 8100
E-mail: jamie@jlva.co.uk
Opening hours
Monday - Friday
09:00- 17:00
United Kingdom
AI Call Answering
24 hours
Available for any country and sector