Specialist Virtual Clinic Operations Manager
Helping Private Practices Operate More Efficiently Without Expanding Their Team.
Specialist operational support for surgeons, consultants and aesthetic doctors, improving patient journeys, streamlining workflows and converting more enquiries into booked consultations.
Who I work with
✔ Plastic Surgeons
✔ Aesthetic Doctors
✔ Dermatologists
✔ Orthopaedic Consultants
✔ Private GPs
✔ Private Nurses
✔ Cosmetic and Aesthetic Clinics
✔ Medical Practices
✔ Medical Distributors
✔ Businesses that require AI call answering support (All sectors)
What Can I Do For You?
Every practice has its own rhythm, its own way of doing things, and that’s exactly why I never come in with a one-size-fits-all approach. Instead, I start by sitting down with you, really listening, and getting to know what matters most: your goals, the journey your patients take, and the daily hurdles that eat up your time and energy.
Once I have a clear picture of how things currently run, I’ll craft a solution that fits you, not a "stock stnadard" template. That might mean AI that handles calls with a human touch, smarter enquiry management that actually works, or small operational tweaks that make a big difference. It’s all designed around your practice, not the other way around.
But..I don’t just hand over a plan and walk away. I stay with you, checking in, fine-tuning, keeping an eye on what’s working, and sharing clear reports so you always know where things stand. The goal? More enquiries turning into real conversations, happier patients who feel heard, and more breathing room for you and your team to focus on the care that only you can provide.
Lets talk!



Patient Journey Management
Managing patients from first enquiry through consultation and follow up.
Clinic Operations
Management
Supporting the day to day running of private practices.
AI Call Answering
Systems
Ensuring no enquiry is missed.
24 hour call answering for your business
Multi Award Winning Clinic Excellence
As a multi award winning clinic support specialist, I have spent years helping leading aesthetic doctors and private clinics deliver exceptional patient experiences and streamlined day to day operations. My expertise spans clinic management, patient coordination, diary management, enquiry handling and AI Call support, ensuring clinics run efficiently while maintaining the highest standards of professionalism and care. Trusted by award winning practitioners across the UK, I provide reliable, structured support that allows clinicians to focus on their patients and business growth.

Enquiry Conversion Support
Turning more enquiries into consultations.
Workflow & Automation
Reducing manual admin through AI and automation.
Consultant & Surgeon Support
Specialist support tailored to private healthcare.
Contact
Phone: +4420 3404 8100
E-mail: jamie@jlva.co.uk
Opening hours
Monday - Friday
09:00 - 17:00
United Kingdom
AI Call Answering
24 hours
Available for any country and sector